The service industry is the business of providing customers with what they want, when they want it, and how they want it.

The service industry is the business of providing customers with what they want, when they want it, and how they want it.

Now that we've established how we got so far apart - how it came to be that such a small percentage of local bars & restaurants (< 1%) engage in a practice that such a large number of Dallas home-dwellers (> 77%) voluntarily engage in at home - let's talk about what we can do to change that.

After all, recycling and landfilling are practices that affect all North Texans, remember?

If you've been waiting for some good news, you're about to hear it...